Find Reservationist Opportunities in Malaysia

In Malaysia, a Reservationist plays an important role in managing reservations and providing exceptional customer service in hotels, resorts, and other hospitality establishments. This role is particularly significant in popular Malaysian cities such as Kuala Lumpur, Penang, and Langkawi, which attract visitors with their diverse culture, stunning beaches, and vibrant street food scenes.

An interesting fact about being a Reservationist in Malaysia is the opportunity to work in a country known for its rich cultural heritage, tropical rainforests, and iconic landmarks. Reservationists may find themselves working in proximity to attractions such as the Petronas Twin Towers in Kuala Lumpur, the George Town UNESCO World Heritage Site in Penang, or the beautiful beaches of Langkawi, creating an exciting work environment.

The main duties of a Reservationist in Malaysia include handling reservation inquiries, managing bookings, providing accurate information on room availability, rates, and services, and ensuring effective coordination with other departments to deliver exceptional guest experiences. They also handle modifications, cancellations, and address any guest concerns or issues.

Key skills for a Reservationist in Malaysia include proficiency in Malay and English, excellent communication and customer service skills, attention to detail, and familiarity with reservation systems and software. Knowledge of local attractions, cultural customs, and the ability to recommend traditional Malaysian cuisine and outdoor activities can enhance the guest experience.

The expected salary range for a Reservationist in Malaysia is approximately MYR 24,000 to MYR 36,000 per year, depending on experience and the location of the establishment. The hourly rate typically ranges from MYR 12 to MYR 18.